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777fub FAQ

Everything you need to know about playing on 777fub — from signing up and depositing to withdrawals, bonuses, and responsible gaming. If you can't find your answer here, our 24/7 support team is always ready to help.

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Account & Registration

How to sign up, verify your identity, update your profile, and manage your 777fub account settings.

Deposits & Withdrawals

GCash, PayMaya, BPI, BDO, Metrobank — how to fund your account and cash out your winnings fast.

Bonuses & Promotions

Welcome bonuses, reload offers, free spins, and how wagering requirements work on 777fub.

Games & Platform

Slots, bingo, virtual sports, Fortune Gems — how to play, game rules, and technical requirements.

Security & Verification

KYC documents, two-factor authentication, password resets, and keeping your account safe.

Responsible Gaming

Deposit limits, self-exclusion, cooling-off periods, and support resources for Filipino players.

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All Questions Account & Registration Deposits & Withdrawals Bonuses & Promotions Games & Platform Security & Verification Responsible Gaming
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Account & Registration

Creating a 777fub account is quick and straightforward. Click the 777fub Login link in the navigation and select the registration option. You'll need to provide a valid email address, create a secure password, and enter your basic personal details. You must be at least 21 years old to register — this is a strict requirement under Philippine gaming regulations. After submitting your registration, you'll receive a verification email. Click the link in that email to activate your account, then complete the KYC (Know Your Customer) identity verification to unlock full deposit and withdrawal functionality.

The minimum age to play on 777fub is 21 years old, in accordance with Philippine gaming regulations. This applies to all players regardless of location. Age verification is a mandatory part of the KYC process — you will be required to submit a valid government-issued ID (such as a Philippine passport, driver's license, or SSS/UMID card) to confirm your age. Any account found to belong to a person under 21 will be immediately suspended and any deposited funds returned.

Go to the 777fub Login page and click "Forgot Password." Enter the email address associated with your account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't see the email in your inbox, check your spam or junk folder. If you're still having trouble, contact our 24/7 live chat support team and they'll assist you with account recovery after verifying your identity.

Some details like your display name and contact number can be updated directly from your Account Settings page. However, core identity details such as your full legal name and date of birth cannot be changed after KYC verification — these are locked to prevent fraud. If you need to update your registered email address, please contact our support team directly. Changes to sensitive details may require additional identity verification before they take effect.

No. Each player is permitted only one account on 777fub. Creating duplicate accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently suspended and any balances forfeited. If you accidentally created a duplicate account, contact our support team immediately to resolve the situation before it affects your standing on the platform.

Deposits & Withdrawals

777fub supports a wide range of payment methods popular with Filipino players, including GCash, PayMaya, BPI Online, BDO Online Banking, Metrobank Online, and select over-the-counter bank transfer options. We're continuously adding new payment channels to make it more convenient for players across Luzon, Visayas, and Mindanao. All transactions are processed in Philippine Peso (₱). Check the Cashier section of your account for the most up-to-date list of available methods.

The minimum deposit on 777fub is ₱100 for most payment methods, making it accessible for players who want to start small. Some payment channels may have slightly higher minimums depending on the provider's own limits. There is no maximum deposit cap for verified accounts, though very large deposits may trigger additional security checks as part of our anti-money laundering compliance procedures.

Withdrawal processing times vary by method. GCash and PayMaya withdrawals are typically processed within 1–3 hours. Bank transfers (BPI, BDO, Metrobank) usually take 1–3 business days depending on your bank's processing schedule. All withdrawals require a completed KYC verification before they can be processed. Your first withdrawal may take slightly longer as our finance team performs an additional security review. Withdrawals requested on weekends or Philippine public holidays may experience minor delays.

777fub does not charge any fees on deposits or withdrawals from our side. However, your bank or e-wallet provider (GCash, PayMaya, BPI, etc.) may apply their own transaction fees or charges — these are outside our control. We recommend checking with your payment provider for their current fee schedule. To avoid unnecessary charges, always use the payment method you registered with your 777fub account.

First, wait a few minutes — some payment methods have a short processing delay. If your deposit still hasn't appeared after 30 minutes, take a screenshot of your payment confirmation (GCash receipt, bank transaction reference, etc.) and contact our 24/7 live chat support. Provide the transaction reference number, the amount, and the time of the transaction. Our team will investigate and credit your account manually if the payment was confirmed on the provider's end.

Bonuses & Promotions

777fub offers a generous welcome bonus for new Filipino players on their first deposit. The exact bonus amount and structure may vary depending on current promotions — check the Promotions section of the platform after logging in for the latest offer. Welcome bonuses are subject to wagering requirements, which means you need to wager the bonus amount a specified number of times before you can withdraw the bonus-derived winnings. Always read the full bonus terms before claiming.

Wagering requirements (also called turnover or rollover) specify how many times you need to wager a bonus amount before the resulting winnings become withdrawable. For example, if you receive a ₱500 bonus with a 20x wagering requirement, you need to place a total of ₱10,000 in bets before you can withdraw. Different games may contribute differently toward wagering — slots typically contribute 100%, while table games may contribute less. Check the specific bonus terms for exact contribution rates on 777fub.

Most promotions on 777fub are claimed automatically when you meet the qualifying conditions — for example, making a qualifying deposit will trigger the welcome bonus without needing a promo code. Some special promotions may require you to opt in via the Promotions page in your account before making a deposit. Always check whether a promotion requires opt-in before depositing, as retroactive bonus claims are generally not possible once the deposit has been processed without opting in first.

Games & Platform

777fub offers a diverse game library designed for Filipino players. You can enjoy Slots with hundreds of titles ranging from classic 3-reel games to modern video slots, Bingo with multiple room options and jackpot prizes, Virtual Sports for simulated football, basketball, and racing action available 24/7, and Fortune Gems — a fan-favourite gem-matching game with exciting multipliers. The full game catalogue is accessible from the main navigation after logging in to your 777fub account.

Yes — 777fub is fully optimised for mobile play. The platform works smoothly on any modern smartphone or tablet browser, whether you're using Android or iOS. Simply open your mobile browser, go to 777fub.com, and log in as usual. No app download is required, though a dedicated app may be available — check the platform's homepage for the latest download options. For the best experience, use a stable internet connection such as WiFi or a strong LTE/5G signal.

If your connection drops during a game, 777fub's system records the state of the game at the point of disconnection. When you reconnect and reopen the game, it will resume from where it left off or display the final result if the round had already completed. Any bets that were placed before the disconnection are honoured. If you believe a disconnection caused an incorrect result or a bet was not settled properly, contact our support team with the game name, date, time, and approximate bet amount so we can investigate.

Yes. All games on 777fub use certified Random Number Generator (RNG) technology to ensure that every outcome is completely random and independent of previous results. Our game providers are audited by independent testing agencies to verify fairness and accuracy of published Return to Player (RTP) percentages. Virtual Sports outcomes are generated by the same RNG systems used in regulated markets worldwide. 777fub operates within the framework of Philippine gaming regulations to ensure a fair and transparent gaming environment.

Security & Verification

To complete KYC (Know Your Customer) verification on 777fub, you'll need to submit the following: (1) A valid government-issued photo ID — acceptable documents include a Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, or PRC ID. (2) A selfie holding your ID next to your face. (3) Proof of address — a recent utility bill, bank statement, or barangay certificate showing your name and address (dated within the last 3 months). Documents must be clear, unedited, and fully visible. Verification is typically completed within 24–48 hours.

If you suspect unauthorised access to your 777fub account, act immediately: change your password right away via the Login page's "Forgot Password" option, then contact our 24/7 live chat support to report the incident and request a temporary account freeze while we investigate. Do not share your password, OTP codes, or account details with anyone — 777fub staff will never ask for your password. We also strongly recommend enabling two-factor authentication (2FA) in your account security settings to prevent future unauthorised access.

To enable 2FA on your 777fub account, go to Account Settings and select the Security tab. Choose your preferred 2FA method — either SMS OTP sent to your registered mobile number or an authenticator app (such as Google Authenticator). Follow the on-screen setup instructions. Once enabled, you'll be required to enter a one-time code every time you log in from a new device or browser. We strongly recommend enabling 2FA — it's one of the most effective ways to protect your account and your funds.

Responsible Gaming

To activate self-exclusion, log in to your account, go to Account Settings, and select the Responsible Gaming tab. Choose "Self-Exclusion" and select your preferred exclusion period — minimum 6 months or permanent. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period. Any remaining balance will be returned to your registered payment method. If you'd prefer to have a support agent handle this for you, contact our 24/7 live chat team. For more information, visit our Responsible Gaming page.

Yes. 777fub provides deposit limit tools that let you cap how much you can deposit daily, weekly, or monthly in Philippine Peso (₱). Go to Account Settings → Responsible Gaming → Deposit Limits to set your preferred cap. Lowering a limit takes effect immediately. Increasing a limit requires a mandatory 24-hour cooling-off period before the new higher limit applies — this is a deliberate safeguard to prevent impulsive decisions. We encourage all players to set a deposit limit that reflects their entertainment budget.

If you or someone you know is struggling with problem gambling, help is available. PAGCOR (Philippine Amusement and Gaming Corporation) provides responsible gaming resources and support for Filipino players. Mental health professionals and counselling services are also available in major cities including Manila, Quezon City, Cebu, Davao, and Makati. Our 777fub support team can also point you toward appropriate resources — just reach out via live chat at any time. Remember: seeking help is a sign of strength, not weakness. Visit our Responsible Gaming page for a full list of tools and resources.

A cooling-off period is a short-term account suspension that prevents you from logging in, depositing, or placing bets for a chosen duration — 1 day, 7 days, or 30 days. It's designed for players who want a brief break without committing to a full self-exclusion. To activate it, go to Account Settings → Responsible Gaming → Cooling-Off Period, select your preferred duration, and confirm. The suspension starts immediately. Unlike self-exclusion, a cooling-off period ends automatically when the chosen period expires.
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